TOTAL HIRE & SALES
Total Hire & Sales achieve rapid efficiency and productivity gains with MCS-rm rental software
TOTAL HIRE & SALES
Total Hire & Sales achieve rapid efficiency and productivity gains with MCS-rm rental software

Customer Profile
Country: United Kingdom
Industry: Plant Hire
www.totalhireandsales.co.uk
Key Benefits
The Challenge
Before MCS, Total Hire & Sales was using a simple stock control system, which came under pressure to manage and control the increasingly complex business. It was looking for a solution that would be:
The Solution
The core functionality of MCS-rm rental software that was implemented included Contact Management, Assets, Invoicing, Stock, Depots, Purchase Order Processing and Rehire.
Live Plant Inventory
"The big thing for us was having access to the live plant inventory. Our parent company is our largest customer, so they appreciate the amount of critical information we can access at any time. Another major benefit to them is that important data is continuously being updated in real-time. It’s easy to create reports that can give an accurate analysis of business transactions, call up invoices, raise queries, do stock checks and monitor and amend live contracts all at a touch of a button. Our old system couldn’t do any of that."
Integrated Financial Package
"We can view and access contract information in MCS-rm simply and quickly for much better management and control of our accounts. In every way, the financial integration within MCS-rm not only saves us time and money but also reduces the risk of errors and helps us resolve possible conflicts faster. This contributes to better customer management and has, consequently, improved customer relations."
The Benefits
Since using MCS-rm rental software, Total Hire & Sales has been able to:

Software used:

"Within four weeks, we had implemented all the capability we needed, trained 14 staff across all five depots and become fully operational with no problems at all."
Total Hire & Sales