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ENHANCE CUSTOMER RELATIONSHIP MANAGEMENT

Maximise your client relationships  with rental software featuring integrated CRM solutions
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Enhance customer relationship management

Maximise your client relationships  with rental software featuring integrated CRM solutions

Learn more

Streamline your rental business processes

Take control of your sales pipeline, from the first quote to the final order, and carry out market campaigns actively to enhance your relationship with your prospects and key clients.

Profitable assets

Ensuring your hire equipment is in peak operating condition by issuing scheduled maintenance alerts and tracking the costs of repairs.

Streamline your rental business processes

Take control of your sales pipeline, from the first quote to the final order, and carry out market campaigns actively to enhance your relationship with your prospects and key clients.

CUSTOMERS

Improve staff communication

Improve communication with your staff members to ensure that they deliver the best customer service and help you build more trust with your clients and make them want to repeat business with you again.

OPPORTUNITIES

Find more sales leads and opportunities

Enhance your marketing capabilities and generate new sales leads more effectively and bring in more opportunities while responding to enquiries from sales leads and potential customers more efficiently.

ORGANISATION

Facilitate transparent customer interactions

Never worry about losing sales opportunities and missing customer appointments. With integrated CRM, you’ll always be on top of all your customer interactions, improving your communications with them.

Additional features

Streamline CRM for your hire business

  • Integrated CRM puts all your important information, such as hires, sales, and financial data in one easily accessible system, ensuring better accuracy and preventing any duplication of data.

Access real-time data

  • With real-time data, you can ensure that your support staff will always make the ideal business decisions to meet your customers’ requirements, allowing for better customer service and more retention.

Customise CRM to meet your hire business needs

  • Integrated CRM can be customised to perfectly meet the unique needs of your hire business. It features the ability to include special field names that resonate with the terminology of your hire business.

Experience our innovative hire solution

Here are some other great features you can expect from our rental software:

Customer Relationship Management (CRM)

Take on a more proactive approach to your marketing campaigns and nurture your main customers and prospects more efficiently with effective customer relationship management.

 CRM

Workshop

Ensure that all service records, plans for maintenance, and records of asset losses and damage are kept up to date to ensure that your equipment is suitable for hire.

 Workshop

Purchasing

Manage all your suppliers using one easy-to-use system while keeping control of all your expenditure related to repair for your hire equipment, stocks, rehires, and spares.

 Purchasing

Dashboards & Business Intelligence

You’ll gain insightful hire data that will allow you to gauge your organisation’s strengths and weaknesses while also understanding changes in hire trends and more.

 REPORTING

Electronic Trading

Electronically send and receive financial, supplier, and customer documents. This can help save you hours of paperwork and put your labour resources to better use.

 electronic trading

Document Management

Take on a paperless approach to documentation management through documents on an online database. This will make it easier to retrieve and store relevant documents.

 Document management

Smart Alerts

Custom alerts will chime in, making you aware of any issues as soon as they arise. This will help you address issues related to your business efficiently and proactively.

 Smart Alerts

Resource Planner

Have more control and visibility of your internal resources, ensuring that the right staff members are assigned to the right tasks to enable more optimised  workflows.

 resource planner

Online Shop

With an online shop, you can offer your prospects and customers an easy and convenient place to reserve hirable assets, whenever they want to and wherever they want it.

 online shop

Customer Portal

With a fully-fledged customer portal, your customers will have access to round-the-clock self-service and information. This will help boost customer loyalty.

 customer portal

MCS Telematics Hub

Get full access to your telematics data; everything from increased revenue to the recovery of stolen assets. This will help you improve the productivity of your hire fleet.

 telematics Hub

MCS E-Sign

Streamline the process of getting hire quotations with MCS E-Sign. This will allow your customers to sign documents with just a click.

 MCS E-Sign

Mobile Rental Tools

Have complete control of your rental business while you’re on the go with rental software mobile apps. Get real-time insights, work both online and offline, and manage your team in a stress-free way.

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Cloud Rental Solutions

All data related to your rental business will be stored in a safe and secure cloud database that’s managed by highly experienced IT professionals.

Learn more

Get in touch

To discover how MCS-rm hire software can empower your business, call us on   +61 (2) 9477 1355 or use our enquiry form.