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WEB-BASED CRM

Give your sales team a competitive advantage with the power of web-based CRM.
REQUEST A DEMO

Web-based CRM

Give your sales team a competitive advantage with the power of web-based CRM.

REQUEST A DEMO

Improve teamwork

Connect your sales team with MCS-rm’s web-based CRM system and streamline communications and customer satisfaction delivery, and boost teamwork.

Profitable assets

Ensuring your hire equipment is in peak operating condition by issuing scheduled maintenance alerts and tracking the costs of repairs.

Improve teamwork

Connect your sales team with MCS-rm’s web-based CRM system and streamline communications and customer satisfaction delivery, and boost teamwork.

CUSTOMER SERVICE

Nurture customer relationships

With CRM Web, you can access your customer information easily, so you can give your customers a personalised experience and respond to their requirements more easily.

ON THE MOVE

Maximise sales opportunities

CRM Web lets you add new prospects to your database even when you’re on the go. This ability to add prospects at any time will allow you to maximise your sales opportunities.

EFFICIENCY

Organise interactions and communications

With web-based CRM, all customer and sales-related information is immediately available. This can help improve communications between your sales team and customers.

Additional features

Accessible client records

  • Records of all past interactions with your clients will be stored in the system and can be accessed at any time, allowing you to recall your clients’ preferences so that you can serve them better.

Better time management

  • With CRM Web, you can be assured that your calendar is always up-to-date with Microsoft Outlook integration. This lets you manage your time more efficiently and keep up with client meetings.

More interaction with customer requests

  • CRM Web allows you to receive customer requests and queries, and create quotes wherever you are through your mobile device, allowing you to interact with customers at any time.

Improved decision-making

  • With web-based CRM, you’ll have all customer information at your fingertips, allowing you to make more calculated decisions as well as handle customer complaints and queries quickly.

Experience our innovative hire solution

Here are some other great features you can expect from our hire software:

Customer Relationship Management (CRM)

Take on a more proactive approach to your marketing campaigns and nurture your main customers and prospects more efficiently with effective customer relationship management.

 CRM

Workshop

Ensure that all service records, plans for maintenance, and records of asset losses and damage are kept up to date to ensure that your equipment is suitable for hire.

 Workshop

Purchasing

Manage all your suppliers using one easy-to-use system while keeping control of all your expenditure related to repair for your hire equipment, stocks, rehires, and spares.

 Purchasing

Dashboards & Business Intelligence

You’ll gain insightful hire data that will allow you to gauge your organisation’s strengths and weaknesses while also understanding changes in hire trends and more.

 REPORTING

Electronic Trading

Electronically send and receive financial, supplier, and customer documents. This can help save you hours of paperwork and put your labour resources to better use.

 electronic trading

Document Management

Take on a paperless approach to documentation management through documents on an online database. This will make it easier to retrieve and store relevant documents.

 Document management

Smart Alerts

Custom alerts will chime in, making you aware of any issues as soon as they arise. This will help you address issues related to your business efficiently and proactively.

 Smart Alerts

Resource Planner

Have more control and visibility of your internal resources, ensuring that the right staff members are assigned to the right tasks to enable more optimised  workflows.

 resource planner

Online Shop

With an online shop, you can offer your prospects and customers an easy and convenient place to reserve hirable assets, whenever they want to and wherever they want it.

 online shop

Customer Portal

With a fully-fledged customer portal, your customers will have access to round-the-clock self-service and information. This will help boost customer loyalty.

 customer portal

MCS Telematics Hub

Get full access to your telematics data; everything from increased revenue to the recovery of stolen assets. This will help you improve the productivity of your hire fleet.

 telematics Hub

MCS E-Sign

Streamline the process of getting hire quotations with MCS E-Sign. This will allow your customers to sign documents with just a click.

 MCS E-Sign

Mobile Rental Tools

Have complete control of your hire business while you’re on the go with hire software mobile apps. Get real-time insights, work both online and offline, and manage your team in a stress-free way.

Learn more

Cloud Rental Solutions

All data related to your hire business will be stored in a safe and secure cloud database that’s managed by highly experienced IT professionals.

Learn more

Get in touch

To discover how MCS-rm hire software can empower your business, call us on   +61 (2) 9477 1355 or use our enquiry form.