Baldwin’s Crane Hire LTD case study
Find out how Baldwins Crane Hire LTD overcame their hire management challenges with the help of MCS-rm.
Baldwin’s Crane Hire LTD case study
Find out how Baldwins Crane Hire LTD overcame their hire management challenges with the help of MCS-rm.

Customer Profile
Country: United Kingdom
Industry: Crane Hire
www.baldwinscranehire.co.uk
Key Benefits

Customer Profile
Country: United Kingdom
Industry: Crane Hire
www.baldwinscranehire.co.uk
Key Benefits
The Challenge
Initially, Baldwin’s Crane Hire LTD was using an old-fashioned paper-based hire process. In this case, contracts had to be hand-made every week and then re-inputted into Sage in order to create an invoice. This process was very slow and Baldwins wanted an automated hire management system to carry out this task more efficiently.
The Solution
Baldwins was already familiar with MCS-rm. And as they were comfortable with the system’s functionality, they were more than happy to work with MCS.
Here are the ways MCS’s solutions helped Baldwins Crane Hire LTD:
Save time and money
When Baldwins depot managers started using MCS-rm, they were able to save time and money, and control customer credit centrally.
Create contracts automatically
Creating contracts became a much faster process once it was automated—the documents were generated automatically using the system.
Process invoices quickly
MCS-rm generates invoices automatically, and this helps save time and cuts the cost of re-printing and storing physical invoices.
Benefits
Here are some of the benefits Baldwins Crane Hire LTD has experienced with our hire management solutions:
- They were able to link Sage accounts to their hire management software to perform credit checks at the point of hire
- They have improved control by being able to quickly view customer information, such as credit limits, available credit, and current balance
- They can create contracts directly through MCS-rm within the depots, detailing unique crane numbers, the start and end dates of hires, hire rates, customer details, and the locations of hires

Software used:

"Overall, everyone is very happy with the MCS system and appreciating the efficiencies it offers in reducing workload."
Baldwins Crane Hire