Mobile office trailer hire businesses have become very popular, especially with so many construction companies and even healthcare organisations needing convenient portable workspaces for their employees.
These trailers are a popular choice not just because of their portability but also because they come equipped with everything the client needs and it’s more cost-effective than building a new workspace from scratch.
Thanks to the growing demand for mobile office trailers, businesses that offer these trailers for hire have seen a sharp increase in potential customers. The problem here, however, is that when there’s such high demand, an effective way to manage mobile trailer hires is necessary.
This is where mobile accommodation hire software comes in. This software, also called portable accommodation hire software, can be very beneficial to a mobile office trailer hire company, and in this blog post, we’ll delve deep into how it can help you run your business.
Streamlines the hiring process
The process of hiring a mobile office trailer can be a long one, depending on how your business has set up this process for your customers.
When you have a large number of customers, your business will need to keep track of many quotations and contracts related to the mobile office trailers that were hired. Not only is this extremely time-consuming, but it could also lead to your staff missing important information, like hire fees from customers.
Also, it can be difficult to keep track of the delivery of the mobile office spaces, especially when your business uses a third-party hauling company to get the trailers to your customers.
With mobile accommodation hire software, you can seamlessly keep track of the mobile trailer hire process, from the time your customers asked for a quote to the time the contract is finalised. It can also help you stay aware of the availability of your mobile trailers, and give you regular statistics and utilisation reports.
Improves customer relationship management
Giving your customers a good experience with your business is imperative and effective customer relationship management can help garner more repeat business.
When you use mobile accommodation hire software, you’ll have all the conversations you had with your customers and the transactions you made with them in one place. This will allow your staff to be fully aware of your customers’ needs and their history with the company so that they can serve them better.
In addition, this software allows you to monitor all of your sales requests, and identify reasons for customers being dissatisfied with your service. Your staff can also track and reply to enquiries and complaints faster with the help of the software.
Lastly, the software can help you identify problems that exist in your business that may need to be addressed. This way, you can ensure a better experience for your customers in the future.
Gives you better control of your mobile office trailers
Your mobile units are your money-makers, and this means that you’ll need to make sure that they’re in excellent condition and perfectly safe for your customers to use. However, when there are many units to keep an eye on, you might lose sight of quality issues, and these could affect your customers directly.
A mobile office trailer that’s poorly maintained or with safety issues could lead to your business facing legal action from customers.
You may even see damage to your units after getting them back from customers, and unless you implement a method to keep tabs on these problems, you might not be able to ask the offending party for compensation. But portable accommodation hire software can help prevent this.
With accommodation hire software, you can make sure that any wear and tear on your units are fixed before your mobile office trailers are hired out. It will also help you keep up to date with safety certifications that are about to expire so that you can get them renewed before it’s too late.
Experience mobile accommodation hire software today
Portable accommodation hire software can help manage your mobile office trailer business in many ways, and in the long run, this software may help your business manage its hire operations better.
By partnering with a portable accommodation hire software solutions company like MCS Rental Software, you can experience all the useful benefits these software solutions have to offer.