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rental news, blogs and upcoming events  

Stay in the know with all of our latest

rental news, blogs and upcoming events  

Monday, 1 April 2024

Companies need a mix of tools for different purposes of development. However, when a particular project requires a specific but expensive piece of equipment that would only be used for a brief period, a dilemma arises. 

Simply buying and owning the equipment needed might seem like a reasonable solution, but if the equipment is only needed for a short time, it’ll simply go to waste and take up space. 

This is where hire businesses, like yours, that offer specialist equipment come in and offer a cost-effective solution for their specialist equipment needs. So let’s delve deep into why some businesses choose to hire specialist equipment and how hire management software can make this process easier.

What is specialist equipment?

If your hire business doesn’t offer specialist equipment, here’s a brief explanation of what this type of equipment is so you can decide if you want to add them to your offerings in the future.

Specialist equipment is defined as highly specialised tools that are created for particular tasks and industries. These tools usually encompass the latest in technology and they come equipped with advanced features and functions unseen in regular equipment. Here’s a deeper dive into some of the specialist equipment categories and their applications:


The foundation of all construction projects is the utilisation of multipurpose equipment. From the large cranes that lift large buildings to the carefully managed concrete pumps that provide a steady flow of building material, these machines enable projects to be completed quickly and safely. Also, specialised excavators that have unique attachments are used to handle difficult terrains and demolition tasks, while pile drivers undertake the foundation of bridges and other heavy structures.


Highly specialised cameras, set lighting, and other audio/visual equipment are needed by all kinds of organisations, not just those affiliated with entertainment to create content to attract new customers. 

Why do some businesses hire specialist equipment?

Specialist equipment is known to come with big price tags. Hiring allows companies to have the equipment they want without a huge investment upfront so that their capital can be used to fund operations, research and development, or marketing campaigns.

In addition, many projects require the use of technical tools for a short time. However, equipment acquisition for a short time will often lead to non-utilisation of assets and depreciation expenses. But when companies hire specialist equipment, they pay only for the time that they need the equipment, so it is more cost-effective.

Additionally, specialist equipment usually needs special maintenance and requires maintenance too. These problems no longer exist when companies hire specialist equipment from a hire business instead as they will maintain the equipment and ensure that it is stored correctly.

How can hire management software help with hires?

Even if your hire business has been in the industry for a long time, hire management software can play a key role in taking your business’s process to the next level. 

The introduction of modern hire software into the equipment hire industry has completely revolutionised the way hire business is being conducted by providing hire companies with features like easy online reservation, real-time stock control, and automated document generation. Additionally, customers have the advantage of 24/7 access to equipment availability, which virtually eliminates the possibility of double bookings, and of course, enhances the rental experience. 

In addition, the automation of processes reduces the number of manual tasks, error rates, and the time needed to go through the entire rental cycle, from reservations to returns. Moreover, the software will help improve performance by sending timely emails, ensuring online reservation tracking, and making communication channels more efficient.

The software’s ability to offer data on equipment operation, customer behaviour, and hire trends helps hire businesses make informed decisions about inventory, price, and hire strategy optimisation. In short, modern hire is an all-inclusive solution that goes beyond easing operational complexities but also helps gain a strategic advantage in a competitive environment.

What benefits does the software offer to hire businesses?

Utilising the rental software can tremendously improve the efficiency and customer experience for equipment rental providers, thereby broadening the client base. Via automated workflows, this software simplifies the workload, accelerates transactions, improves inventory management, and lessens the burden of administrative chores, giving the employees more time to focus on customer service. 

It decreases the mistakes in bookings, quotes or invoices, creating a more reliable service. Furthermore, it increases customer satisfaction through a user-centric platform with faster turnaround times, which in turn drives customer loyalty and repeat business.

Make it easier to hire specialist software

With the help of hire software, you can make the hiring process easier for your customers and experience the many useful benefits it can offer. To find the ideal hire software solution for your business, get in touch with a reliable software provider today.


Will I need to train my staff to use your hire software?

Modern hire software is designed to be very easy to use, even for a beginner. However, you can always speak to your software provider if they offer training for your staff so that they can get the best out of the hire software.

Will I need to change my company’s existing software to accommodate the hire software?

No, you won’t. Hire software is designed to seamlessly integrate with your existing software and tools, saving you time and money that would have been spent on acquiring new software.

Does the software come with tight security measures?

Yes, it does. This software comes with strong security measures, such as data encryption, to protect your customers and your company’s hire-related information.

Get in touch

To discover how MCS-rm hire software can empower your business, call us on +61 (2) 9477 1355 or use our enquiry form.

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