At MCS Rental Software, we’re always looking for new ways to improve our software platform and give our clients the ideal rental experience. Recently, we added a new feature called eScan, a feature that allows users to access information about rental equipment quickly.
This blog post will cover what you need to know about the new eScan feature.
What is eScan?
eScan is a new add-on to the MCS Software Suite. It allows rental equipment documents to be accessed publicly using a URL. With the help of eScan, you can create QR codes for your equipment, which your customers can use to access user manuals and other valuable documents easily.
How does this tool work?
The eScan tool registers your equipment to the eScan system, which is located in the MCS cloud. The tool gives each of your rental equipment a unique identifier which will be used to build a URL that can give users access to information about the equipment.
Also, there is an option that allows specifications of rental equipment to be shown publicly by displaying the documents on the eScan portal.
What are the benefits of using this tool?
Here are some of the potential benefits your rental business can gain from using eScan:
Relevant information
With the help of eScan, both customers and staff members can easily access necessary information about rental equipment. This will help them understand the equipment they acquire. For instance, if a customer has rented a certain equipment but isn’t sure how to use it, they simply need to use the QR code generated by eScan to access the user manual.
Efficient rentals
Manual documentation not only takes up space but it also takes a lot of time to access. This is especially convenient for customers as they only need to click on a URL or scan a special QR code to get the information they need about the rental equipment.
With eScan, customers won’t need to take time out of their day to call your rental company for information; they can now use the URL or QR code to get the information they need instantly.
Better organisation
65% of rental companies agree that document organisation is a huge burden. With eScan, documents related to rental equipment can be organised easily, making them more accessible to customers.
Cost-effective documentation
Without eScan, most rental businesses will turn to manual documentation, which can cost space and money. Since creating URLs and QR codes with eScan won’t require any physical documentation, your rental business can save money in the long run.
Also, by eliminating paper usage, rental businesses can become more sustainable as paper can account for 25% of waste at landfills.
Experience many helpful features with MCS-rm
With MCS-rm, you can streamline your rental operations, increase profitability, and boost customer satisfaction levels. Along with MCS-rm’s unique features, like eScan, you can position your business in the upper echelons of the rental industry.
Get in touch with our team for leading rental software solutions today.
FAQs
How quickly can I install MCS-rm?
This depends on how large your organisation is and how many customisation options you choose. Generally, the process should take a few days to a week for a small rental business.
Will my staff need special training to use MCS-rm efficiently?
No, MCS-rm is designed to be very easy to use—your staff will not require any special training to get started.
Will MCS-rm work with my business’s current software tools?
Yes, MCS-rm is designed to integrate seamlessly with your company’s existing software, saving you the time and money it would have taken to acquire new software.