Call today on +61 (2) 9477 1355

Call today on +61 (2) 9477 1355
BOOK A DEMO

Elevate customer satisfaction with mobile hire software solutions

Elevate customer satisfaction with mobile hire software solutions

Find out how mobile hire software can help you boost customer satisfaction levels significantly.

Find out how mobile hire software can help you boost customer satisfaction levels significantly.

REQUEST A DEMO
Mobile hire software IMG 1

Elevating customer experience with mobile software

Customer satisfaction stands as the cornerstone of any successful hire business. With high levels of customer satisfaction, you can ensure that your business gets more repeat business in the future and boost your hire business’s reputation.

Embracing cutting-edge mobile hire software isn't just about efficient operations; it's about crafting exceptional experiences that leave customers delighted and loyal, and improve their overall experience with your business.

rental asset tracking software IMG 4

Elevating customer experience with mobile software

Customer satisfaction stands as the cornerstone of any successful hire business. With high levels of customer satisfaction, you can ensure that your business gets more repeat business in the future and boost your hire business’s reputation.

Embracing cutting-edge mobile hire software isn't just about efficient operations; it's about crafting exceptional experiences that leave customers delighted and loyal, and improve their overall experience with your business.

How mobile hire software can help your organisation boost customer satisfaction

Here are a few ways that this software can help increase customer satisfaction levels;

User-friendly interface

This mobile hire software boasts an intuitive, easy-to-use and user-friendly interface, providing customers with a seamless and enjoyable browsing, booking, and hire experience.

Mobile hire software IMG 2
Mobile hire software IMG 3

On-the-go convenience

Customers have the freedom to browse, book, and manage hires on the go. The mobile software's accessibility ensures convenience, allowing hires to happen anytime, anywhere.

Instant booking and confirmation

Enables an instant booking and confirmation process for customers through the mobile app, providing customers with immediate satisfaction by securing their desired hire promptly.

Mobile hire software IMG 4
Mobile hire software IMG 5

In-app assistance and chat support

Offer in-app assistance and real-time chat support for immediate query resolution. This quick support system significantly enhances customer satisfaction with your hire services

Transparent Communication

Facilitate transparent communication by providing status updates, hire details, and timely notifications regarding pickup and more. This transparency builds customer satisfaction.

Mobile hire software IMG 6
Mobile hire software IMG 7

Accurate availability and pricing information

Ensure real-time updates on equipment availability and accurate pricing information through the mobile app. This transparency eliminates surprises and builds trust with customers.

Personalised notifications and offers

Engage customers with personalised notifications and tailored offers based on their preferences and hire history. This fosters a sense of exclusivity, leading to increased satisfaction.

Mobile hire software IMG 8

MCS Rental Software—leading hire software solutions

rm logo

For over forty years, MCS Rental Software has been at the forefront of the industry, providing top-tier hire software solutions. Our innovative tools have empowered countless businesses worldwide, elevating their operational capabilities.

Our range of hire software offers numerous benefits to hire businesses, including increased efficiency, smoother workflows, improved team collaboration, and elevated customer satisfaction.

Contact the MCS team now to harness the power of our cutting-edge hire software designed specifically for equipment hires and related services, and unlock the full potential of your hire business.

Our solutions

Rental solutions software

Construction software

Event rental software

Specialist software

FAQs

How secure are transactions through the mobile app?

Our mobile software prioritises security and integrates secure payment gateways, ensuring safe and encrypted transactions for customers' peace of mind.

Can customers access their hire history through the app?

Absolutely. Our mobile software provides customers with access to their hire history, allowing them to track past hires, invoices, and preferences for a seamless hire experience with your organisation.

Will the mobile app work on various devices and operating systems?

Yes, our mobile software is designed to be compatible with a wide range of devices and operating systems, ensuring accessibility for all customers. This allows customers to access their hire operation from virtually anywhere in the world.

Get in touch

Discover how MCS-rm event hire software solutions can change the way you manage your hire business—call us at +61 (2) 9477 1355 or fill out the form.